How to deal with customers 150,000 orders
In mid-August 2018, my friend with this client was a WeChat friend. Send a message to his friend on Indian Independence Day. Then there is a simple daily greeting. At that time, I did not think about the story behind this friend.
On September 26-28, 2018, our company participated in local exhibitions in Bangalore, India. All Indian customers are invited to visit our booth. I sent this message three times to all Indian customers. The friend replied me very seriously and said, "I can't arrange it on the itinerary." I said, "It doesn't matter. You have time to go and see. If you don't have time, you can use our Facebook live broadcast to learn about our company's exhibition. Grand occasion." This friend readily agreed.
After the show, he liked my circle of friends. I always greet him.
Until mid-October, our two small partners sent flyers to Hong Kong's exhibitions and transferred photos to our work group in real time. I sent a live photo of the Hong Kong show to my WeChat circle of friends. At around 6 or 7 pm, the customer saw my circle of friends and immediately said that I would like to visit our company's Hong Kong exhibition. I said very sorry to him that the exhibition is over. If possible, can you visit our company? Our company is in Shenzhen.
After a week, the customer came to Shenzhen and called me. I personally picked up the customer at the subway station and took it to our company for a visit. I hosted the client with the manager and talked very much. The customer placed the order on the spot, but did not pay the deposit. Originally thought that customers may delay payment after going back, or need to confirm some product information, more communication will pay.
However, at 9:00 that night, the customer hit a deposit of 20,000 RMB to the company's account. I received the order of 150,000 in less than four months after I joined the company. I am very happy! ! ! I am also very grateful to my colleagues who have been helping me since I joined the company. I also want to thank my customers for their trust and support.