Q: How long is the mass production time?
A: Normally 7-15 days. Rush order is available.
Q: How long can we got this sample?
A: After receiving the sample charge and all the item and specification being confirmed, the sample time is 1-3 days and Express delivery usually needs around 3-4 day.
Q: Is the sample charge can be refundable?
A: Yes, normally the sample charge (some small models) can be refundable when you confirm the mass production, but for the specific situation please contact the people who follow up with your order.
Q: What shipping methods are available?
A: Standard delivery. For urgent sample testing delivery, select an air shipment method. We work with UPS, FEDEX, TNT, DHL, EMS, etc. to delivery your order quickly. For large, heavy items and special handling select a ground or sea shipping method. Or any delivery way use your courier account to pay.
Q: What is the warranty for the YTF Products?
A: Our warranty is one year, please confirm with our sales dept. Also there are 2 times QC before export factory and guarantee the quality. If with problem, we provide half of one year guarantee, if some parts are broken, new parts can send to repair together with your next mass order. All the warranty will not duty for the Man-made damaged.